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A Prescription for Success: Choosing the Best Hospital CMMS (Asset Maintenance Management)

A Prescription for Success: Choosing the Best Hospital CMMS (Asset Maintenance Management)

In a complex healthcare environment, the efficient management of a hospital is paramount. Hospitals rely on many assets, from life-saving machines to complex infrastructure, and ensuring their seamless operation is a challenge. That’s where Computerized Maintenance Management System (hospital CMMS) software steps in as a trusted prescription for maintaining the hospitals’ critical assets. Hospital CMMS ensures the seamless operation of critical assets, reduces costly downtime through preventive maintenance, optimizes workflow efficiency by reducing response times, and enhances patient safety by keeping medical assets readily available at all times. The software’s data-driven approach empowers hospitals to make informed decisions about asset management, while its scalability ensures adaptability to the ever-evolving healthcare landscape. But with a plethora of CMMS solutions on the market, how do you choose the one that’s the perfect fit for your hospital’s unique needs? Let’s discover the key considerations for selecting the best healthcare CMMS software to keep your hospital in optimal condition.

1. Define Your Hospital's Needs

Just as a physician starts with a thorough examination, your journey to the best CMMS (Asset Maintenance Management) begins with an evaluation of your hospital’s specific needs. To identify your organization’s specific needs and goals for hospital CMMS, start by assessing your current maintenance/calibration and breakdown processes. Identify any challenges your company faces and maintenance inefficiencies you want to eliminate. Consider factors such as: the size of your organization, the types of assets you have and critical parts required to keep them running, the number of maintenance, breakdown and work order requests you need to manage, and the state and federal regulations you need to comply with.

2. Evaluate Functionality

The right CMMS software should offer an extensive set of features tailored to healthcare. Ensure the hospital CMMS software has the features and capabilities your organization needs to support and automate its specific asset management processes and goals, such as:

a) Streamlined, User-Friendly Preventative Maintenance and Calibration:

Full-Featured Maintenance/Calibration Management

A user-friendly interface ensures that the CMMS is accessible to a wide range of users, regardless of their technical expertise. Maintenance staff, administrators, and even non-technical personnel should be able to navigate the system with ease. An easy-to-use interface streamlines the workflow, reducing the time required to learn and use the system. Within this full-featured Asset Maintenance Management, the “Digital Protection Calendar” takes preventive maintenance and calibration processes to the next level, allowing you to schedule, track and manage all activities more efficiently in a single centralized dashboard without the need for any paperwork. With just a few clicks, you can effortlessly schedule all maintenance and calibration activity, swiftly assigning them to the appropriate technician. Once the activity is completed, the requester receives a prompt update on the asset’s status. This efficient, easy-to-use scheduling and coordination system ensures that your requests are handled promptly, keeping your assets in optimal condition and minimizing downtime.

b) Mobile Accessibility for On-the-Go Efficiency:

AI-powered Breakdown Management

Hospitals are dynamic environments, and hospital staff are often on the move. A mobile app allows them to access the hospital CMMS from anywhere within the facility, enabling real-time updates and quicker response to maintenance/calibration or breakdown needs. This Healthcare CMMS software allows hospital staff to effortlessly submit a request by sending push notifications or alerts to the appropriate biomedical technician when a new task is assigned or there’s a critical issue such as asset breakdowns. This ensures a swift response to urgent maintenance and breakdown requests. Moreover, mobile apps can leverage the built-in camera of mobile devices to scan barcodes or QR codes on assets, making it easy to access asset information, update maintenance or breakdown records, and streamline hospital asset management.

c) AI-powered assistant: ChatGPT

ChatGPT-assisted Breakdown Management

The AI-powered assistant, ChatGPT, stands ready to provide valuable guidance and support within the mobile app. Through ChatGPT-assisted Breakdown Management, biomedical technicians gain instant access to step-by-step troubleshooting instructions and solutions, all readily available at their fingertips. With just a single click, technicians can delve into a vast of knowledge and expertise, ensuring quick and precise repairs. Consequently, hospitals can have full confidence that breakdown requests are handled properly and efficiently, assets are in optimal working condition, and the hospital is making the most of its investments.

3. Integration Capabilities

A hospital’s ecosystem relies on seamless integration. Your healthcare CMMS software should effortlessly mesh with your existing systems, such as Electronic Health Records (EHR) and WI-FI Access Points of hospitals. For instance, integrating access points into CMMS software allows hospitals to track the real-time location of assets and manage maintenance & calibration and breakdown processes by leveraging existing systems without the need to invest in new infrastructure. This integration leads to improved coordination, real-time data sharing, and, most importantly, better patient care.

4. Regulatory Compliance

Hospitals operate under the strict governance of rigorous regulatory standards. CMMS Healthcare simplifies the process of maintaining comprehensive documentation and records, ensuring hospitals meet regulatory standards effortlessly. The system automates record-keeping, tracks maintenance and breakdown activities, and stands ready to generate on-demand reports. In the event of audits or inspections, hospitals can swiftly access the essential information, thereby ensuring compliance and minimizing the risk of penalties or reputational damage.

5. Bonus: RTLS Asset Tracking & Asset Utilization

While hospital CMMS systems have indeed transformed hospital asset management, there’s one missing piece of the puzzle: the precise location and status of assets. RTLS availability breaks the boundaries of CMMS by instantly providing the real-time location of mobile assets throughout the hospitals. Biomedical technicians are instantly notified about any maintenance or breakdown requests on-the-go with the real-time location of assets using this healthcare CMMS software with RTLS asset tracking capability. The result? Remarkable savings in labor hours by eliminating the need for time-consuming phone calls and searches. The availability of this hospital’s RTLS ensures that tasks are completed in a shorter time, increasing asset uptime and staff utilization. In addition to the benefits of maintenance/calibration management and breakdown management, RTLS technology can be used to locate mobile assets in seconds, regardless of where they are when patient care is required.

Selecting the best healthcare CMMS software for hospitals is a decision that should be made with great care and consideration. It impacts the efficiency of hospital operations, patient care, and even the bottom line. By knowing your unique needs, prioritizing user-friendliness, integration capabilities, regulatory compliance, plus leveraging RTLS asset tracking, you can navigate the complex landscape of CMMS software selection for hospitals. By embracing CMMS, hospitals embark on a journey toward excellence, where every aspect of their operations is harmonized to provide the highest quality care to their patients. Remember that the right choice is not just an investment in technology but an investment in the health and well-being of your hospital’s patients.

Ready to take your asset management experience to the next level with RTLS-enabled ChatGPT assisted Asset Management? Apply now for 2 weeks free trial and one-on-one personalized demo!

December 29, 2023

Cansu Diz
Data Analyst
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Mert Parcaoglu
Data Analyst
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Yaren Sayin
Digital Marketing Specialist
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Ozlem Elif Colak
Marketing Manager
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Emre Yorgancigil, MD PhD
Product Manager
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Mert Parcaoglu
Data Analyst
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Cansu Diz
Data Analyst
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